The Healthcare Challenge

The healthcare industry is in hyper-change and with that change comes increased administrative burden.  Coupled with influx of patients, reduced staffing, increased financial and regulatory pressures, the result is employee burnout and disengagement.  These factors can affect HCAHPS scores, readmission rates, and VBP payments.

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 Are Your Performance Management Strategies Meeting Today's Challenges?  

The challenges:

  • Increased Administrative Burden: 190M additional hours of paperwork annually due to healthcare reform (The Heritage Foundation)
  • Bigger Fines: $75K+ penalty per incident of administrative noncompliance (California Department of Public Health)
  • Burnt Out Employees: 70% healthcare workers are "stressed" (CareerBuilder) 
  • High Attrition: 19.2% turnover rate in healthcare - an all-time high - (Compensation Data Healthcare, 2015)
  • Sub-Optimal Culture: 50% nurses have been bullied (ANA) and each nurse turnover associated with bullying and sickness cost between $60K-$100K (Hospital and Health Network, Seifert, 2011)

We provide a modernized method of managing up by giving your team the resources they need to create a culture of organizational excellence and creative innovation.

Achieve Organizational Excellence as You Sustain Improvement in Key Operational Metrics

SAFETY

Protected from harmful or other non-desirable outcomes

QUALITY

The standard degree of excellence which can be measured

EFFECTIVENESS

Education with continuous training and development

EFFICIENCY

Lean and process improvement programs

ZEST

Internal and external customer satisfaction

 

Using  gamification, team members will be continuously rewarded along the Five Key Operational Metrics, listed above, as a part of their operational activities.  We refer to these metrics by the acronym SQUEEZE so they are easily remembered by everyone in the organization.  

This ensures that performance gaps are addressed while empowering employees in the process.   As a result, your organization will see continuous process improvement across silos and which can be captured through real-time reporting. 


Foster an Innovative Culture with Our Platform to Harness Employees' Ideas and Creativity

 

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Turn conflict into success stories

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Test big and small ideas in a collaborative method

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Resolve ideas into best practice


This provides the bridge managers need for effective performance management:

  • Empowers employees to make decisions
  • Recognizes and rewards employees for their achievements
  • Focus on employee’s strengths and develop those strengths
  • Continuous communication throughout the year on employees progress to their goals and expectations
  • Regular and open two-way communication with employees

Enhances process efficiency and productivity, ensuring compliance through transparency and accountability.

 
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Scalable, affordable, and SaaS solution

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Implementation is quick, easy, and fully supported

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Integrate with clinical and other systems

 

Unleash the power of your healthcare team by giving them the resources they need to operate at their PEAK!