As we gather requirements for FY16, we're thinking about the projects that could be innovative breakthroughs, replacing human work with a next generation of technology and workflow.
How does employee engagement drive results for healthcare systems? What is the hard return-on-investment (ROI) of engagement for hospitals?
Last week, Thomas Lee, MD, who practices primary care at Brigham and Women's Hospital in Boston, saw a patient for a follow-up appointment after surgery. Dr. Lee says he made sure to email the patient's surgeon, Atul Gawande, MD, in front of her, so she could see he was updating Dr. Gawande on her case.